customer service

Blog tagged as customer service

How Chatbots Can Lessen Customer Support Issues During the Holiday Season

How Chatbots Can Lessen Customer Support Issues During the Holiday Season

By Angela

As the holiday season approaches, many businesses are looking for ways to boost sales and increase customer satisfaction. One strategy that has gained popularity in recent years is the use of chatbots.
12/09/22 10:34 AM - Comment(s)
How to Automate Your Small Business with a Facebook Chatbot

How to Automate Your Small Business with a Facebook Chatbot

By Angela

The days of having to be in the office all day are long gone. In today's world, it is much more common for a small business owner or side hustler to work from home or elsewhere.


But the problem is that especially when we're growing our small business or side hustle, we can't get anything done because...
06/25/21 09:00 AM - Comment(s)
Chatbot vs Live Chat: Which is Better?

Chatbot vs Live Chat: Which is Better?

By Angela

First impressions matter. Especially when selling online! Your possible customers can be quickly distracted by your competitors because it's so easy to scroll to somewhere else. A great first impression can be a big deal nowadays.


And when your customers take the time to message your shop? Just a lit...
03/12/21 09:00 AM - Comment(s)
How to Send Off Orders Like a Pro

How to Send Off Orders Like a Pro

By Angela

How do you make sure that your customers are happy when they receive their product?


Finding that winning product isn't enough. Making your customers happy about their purchase will convince them to keep coming back to you!


We've got a few tips to make sure that when you send off that order, your custo...
02/26/21 09:00 AM - Comment(s)
How to Increase Sales Even After They've Purchased From You

How to Increase Sales Even After They've Purchased From You

By Angela

If you've ever purchased something and ended up with a bad item, you know what it's like. It's disappointing and frustrating. It's even worse if you go back to the store and try to get it replaced, and they won't accept it!


Do you think you're going to go back there again? What about recommending the...
02/19/21 09:00 AM - Comment(s)