With the way the world is now, everybody is doing so many things. If you're a doctor or medical professional, even more so: there are more and more patients to see and people to take care of. There is no time to waste. Everyone is working.
That's why it's even more important for medical professionals to get outside help when doing admin work. Your time is limited, so it's important to prioritize when it comes to doing the work that will make lives better.
I know, a little chatbot is probably not on your radar right now when it comes to things that your profession needs to have.
But listen up: everyone's moving to online appointment reservations, for many great reasons. Why not you too?
What's the Deal With Online Appointment Booking
Why is online appointment booking so popular now, anyway? It's been gaining popularity even before the pandemic. What gives?
We've come across five quick reasons why:
1. Your patients will want convenience. Your regular patients will love how easy it is to book an appointment with you, of course. But it's more difficult to convince new people to seek you out--that's why it's important to make it super easy for them. Plus you can get appointments even after office hours!
2. Reduce patient no-shows by having automatic reminders and confirmations set up when their appointment is due. If they can't make it, having an automated chatbot available can help them reschedule easily, and your schedule is free for other patients to book, all without you having to intercede. Which brings us to the next point...
3. Save valuable time by having patients book and confirm their own appointments. Handling appointments by phone can take anywhere from 2-8 minutes for you or your staff. Free up a good chunk of time by handing this off to an automated chatbot like Chatbuddy.
4. People prefer doing everything on their smartphones or computers nowadays, even before the pandemic. If you're not talking to patients or clients on Messenger yet, you're missing out on a lot of opportunities to connect and build a loyal customer base. Having a chatbot quickly manage talking to your patients for their appointments is trendy and forward-looking, your patients will love it.
5. Once your customer has put in their data while scheduling an appointment, you already have their data on your computer, without needing to resort to manually digitizing them. While you would still need to enter their session/checkup data in your system after the checkup, it's so much easier than carrying around folders and folders of customer data afterward.
It's no wonder that more and more people are moving towards online booking and chatbots for grabbing appointment information.
Chatbuddy is Here to Help
If you're worried that your customers and patients will find online appointment booking too difficult to use, just ask yourself one question. Do your clients chat on Messenger or use text messaging? If yes, then they will find Chatbuddy reservation handling super easy to use.
It's just like talking to someone else.
Chatbuddy can even talk to your patients in Tagalog if that’s easier.
So you don’t have to worry that your patients will get lost trying to book an appointment with you. They’ll love the convenience.
You, on the other hand, get all the appointment data in a Google Sheet spreadsheet linked to your chatbot, updated in real time! An admin panel is also available for your use, but many of our customers like being able to get all the data in a spreadsheet easily.
Get Started Now
It’s super easy to get started on making this available to your patients and clients. We’ve got everything ready for you, so you won’t need to worry too much about how to do it all by yourself.
Just talk to our friendly agents and we’ll get you sorted out in no time. Save valuable time and wow your customers at the same time when you have your very own Chatbuddy managing your online appointment booking.