That first sale is always amazing. Whether it’s the first sale of your new business, the first sale since coming back from ECQ, the first sale of the month...that buena mano is exciting and leaves us anticipating more.
You know what’s NOT exciting? When you’re suddenly all hands on deck and can’t respond to orders fast enough that you start losing customers.
Slow doesn’t sell. That customer may very well have taken the time to research your competitors for alternatives while waiting for your response, or even decided not to go ahead with the purchase. A quick and snappy sale is always best.
That’s why it’s useful to have an automated assistant like Chatbuddy handle order-taking for your business.
It’s available 24/7 even if your customers get that midnight craving for your dessert item, or if they’ve busted a pipe in their bathroom and they’re panicking because they need assurance they can get a replacement tomorrow (totally not according to experience).
But what can your customers expect when they talk to a chatbot like Chatbuddy running your business? Here’s the lowdown on that.
#1 Quick and Snappy Responses
Chatbuddy is online 24/7 to answer queries. No matter what time of day, they’ll greet you all the same. You can even get time-based responses set up if you need.
We also set up suggested responses for you and your customers so that they don’t have to type everything out when they’re talking to the chatbot.
Just click and done! Even easier than texting.
#2 Goodbye Calculators, We Gotchu
Yeah, sometimes math just flies out the window and we need that calculator. Don’t be ashamed, we’ve all been through that.
But you don’t even need to worry about getting the totals right because Chatbuddy does that for you, and makes sure that the customer knows their total, too.
How’s that for a quick total?
#3 Don’t Lose That Order!
You don’t have to worry about losing the orders, or going through chat conversations in your Facebook Inbox to get your order details. We send that out quickly to an integrated Google Sheets spreadsheet, which you can download and export super easily.
Bonus! Those Orders are Legit, Aren’t They?
Look, it happens sometimes. Some people just want to know more but aren’t really going to order. You’ve got your hands full making sure legit buyers get their orders, you don’t have time for these bogus folk.
We gotchu, because Chatbuddy handles OTP (one-time PIN) like a pro!
(Don’t worry. We can customize that sender for you!)
So you can get on with your day knowing that your customers are legit.
Don’t Leave Your Customers Hanging
Slow doesn’t sell. Don’t let your customers think twice about that luxurious new dress they saw on your online shop! Close that sale within minutes of interacting with your customer. They won’t know what hit ‘em ;) and finish it up with a package that just wows them!
Don’t lose more sales to slow response times on your Messenger. Free your time and do less routine order-taking on your business. Chat with us today and get that chatbot working for you ASAP!