Conversational marketing and chatbots are continuing to make headway in the marketing world. Chatbots combine personality and automation that is perfect for today's heightened online consumption and need for social connections.
Even as early as 2018, 69% of consumers prefer chatbots because of their ability to provide fast answers to simple queries. As such, experts project a growth in chatbot market size from $2.6 billion in 2019 to $9.4 billion by 2024, and that chatbots will help businesses cut costs significantly (by $8 billion) by 2022.
While Botmakers list over over 700+ bot developers on their website, they have collated a list of the best chatbot developers all over the world for 2020, called the Chatbot Developers Landscape.
Chatbuddy is pleased to be included in Botmakers' Chatbot Developers Landscape 2020.
According to Botmakers, the most popular niches and businesses that use chatbots include real estate, restaurants and bars, e-commerce, and healthcare. This holds true locally, with many budding businesses turning to selling online during the ECQ. New businesses can go directly to selling to consumers via Messenger, proving that now is a great time to start a business.
But business is not the only field where chatbots can be applied to great effect. Check out our list of 5 innovative uses for chatbots, which include survey tools for non profit organizations.
A flexible and adaptable tool like chatbots can take your organization to the next level. Chat with our friendly agents about how Chatbuddy can help you move forward.