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Chatbots in Customer Service: Careless or Competent?

Chatbots in Customer Service: Careless or Competent?

By Angela

The rise of conversational marketing techniques like chatbots provide businesses a way to maintain immediate relationships with customers. But is the chatbot trend all that's cracked up to be, or is it a gimmick?
06/15/20 09:00 AM - Comment(s)