customer experience

Blog tagged as customer experience

Tips for Preparing Your Chatbot for Mother's Day Sales

Tips for Preparing Your Chatbot for Mother's Day Sales

By Angela

We're getting closer to Mother's Day and if you have a chatbot, it's time to start optimizing your bot for the holiday! This blog post will provide some tips on how to prepare your chatbot for Mother's Day sales.


If you are a small or medium-sized business owner with a chatbot, we hope these tips wil...

04/16/21 09:00 AM - Comment(s)
How Chatbots Make Connecting to Customers Easier (Plus Top Tips)

How Chatbots Make Connecting to Customers Easier (Plus Top Tips)

By Angela

Everyone being online is great for online businesses that use e-commerce and social media to sell. But that also means that our clients can also easily find our competitors as an alternative!


How can businesses make a difference? Many times, it all boils down to which business connects with customers...
03/19/21 09:00 AM - Comment(s)
Chatbot vs Live Chat: Which is Better?

Chatbot vs Live Chat: Which is Better?

By Angela

First impressions matter. Especially when selling online! Your possible customers can be quickly distracted by your competitors because it's so easy to scroll to somewhere else. A great first impression can be a big deal nowadays.


And when your customers take the time to message your shop? Just a lit...
03/12/21 09:00 AM - Comment(s)
8 Sure Ways to Get Customers to Come Back

8 Sure Ways to Get Customers to Come Back

By Angela

Selling online can be difficult when you're trying to make a name for your online store. It might be difficult getting new people to come without resorting to ads. Unfortunately, once they're there, sometimes they just buy once and never come back.


While it's important to get your shop visible to new...
03/05/21 09:00 AM - Comment(s)
How to Send Off Orders Like a Pro

How to Send Off Orders Like a Pro

By Angela

How do you make sure that your customers are happy when they receive their product?


Finding that winning product isn't enough. Making your customers happy about their purchase will convince them to keep coming back to you!


We've got a few tips to make sure that when you send off that order, your custo...
02/26/21 09:00 AM - Comment(s)