Blog tagged as customer experience
Getting new customers can be difficult, and it's one of the hardest things to do when everyone's tightening their belts due to the economy. From getting them interested enough to ask about your product to actually paying you for it? That can take a while.
That's why having a number of loyal customers...
With many companies focusing on moving their business online, chatbots are here to stay to help many businesses with their day-to-day operations. Check out these facts and statistics about chatbots you should think about this year.
Don't get stuck with a robotic chatbot. There are more ways that your chatbot can benefit your business. Here are some of our favorite ways you can use chatbots to pump your revenue.
Sometimes it's easy to think that once you have a chatbot, you don't need to worry about talking to your customers over Messenger or other chat solutions. But we believe a combination of a great chatbot and great customer service staff is key.
Getting those first few sales on your new online store is always a rush. But it’s important to look into customer retention early, too. Here are some ways you can increase your loyal and returning customers. Start small, but go steady.