Everyone being online is great for online businesses that use e-commerce and social media to sell. But that also means that our clients can also easily find our competitors as an alternative!

How can businesses make a difference? Many times, it all boils down to which business connects with customers...

First impressions matter. Especially when selling online! Your possible customers can be quickly distracted by your competitors because it's so easy to scroll to somewhere else. A great first impression can be a big deal nowadays.

And when your customers take the time to message your shop? Just a lit...

How do you make sure that your customers are happy when they receive their product?

Finding that winning product isn't enough. Making your customers happy about their purchase will convince them to keep coming back to you!

We've got a few tips to make sure that when you send off that order, your custo...

We get it. Enabling online payments for your online shop feels like it's just an additional cost to your already small operation.

After all, you have many customers who happily transfer you their payment via bank transfer or e-wallet--and a lot even ask for cash on delivery, after all.

And enabling on...

Behind the scenes, Chatbuddy is busy learning new things so that it can better serve your needs. It's got a few nifty new features that will make your life as a business owner easier.

One of the most requested features we've encountered is the ability to have a quick glance at how your chatbot is doi...